For Providers

We can collaborate with you to ensure that your customers’ NDIS plans assist them in achieving important life goals.

Make use of our NDIS knowledge and experience.

We are dedicated to working with you and your customers to make the NDIS easier. It doesn’t take long for your customers to sign up for plan management with us, or to switch to us from another service provider. Let’s work together as a team.

My Care Planner can support NDIS participants Australia wide. No matter where your client lives in Australia, we can provide plan management support in Canberra, Sydney, Darwin, Brisbane, Hobart, Melbourne, Perth, and Adelaide. We can also support participants in regional and rural areas across Australia.

How we can support you.

Working with My Care Planner means we will have your NDIS invoices paid faster, keep you informed about the latest NDIS updates, and support your customers to expect more from their NDIS plans.

Frequently asked questions.

If your customer chooses a plan manager like My Care Planner, you will not be required to go through the NDIS registration process.

If you are not NDIS registered, you can work with NDIS participants who plan manage or self-manage their funding. However, you will not be able to support participants with funds managed by the NDIA.

Regardless of whether you are NDIS registered or not, all providers who provide support to NDIS participants must follow the NDIS Code of Conduct. This establishes guidelines for appropriate and ethical behaviour in the provision of supports and services.

The NDIS has set maximum prices for most services and products in their NDIS Price Guide to ensure customers get the best value for their money. You must ensure that your hourly rate (including GST) does not exceed the NDIS price limits.

Once you submit your invoice via email to, we will pay your invoice within just 3 business days.

Invoices are subject to strict NDIS rules and regulations. As a plan manager, we ensure that your invoices are compliant before submitting them for processing, ensuring that payment is not delayed.

Yes. A service agreement is a written contract between you and your customer that outlines the services you'll provide, the fees you'll charge, and other pertinent details. Having a record of this protects both of you from miscommunication and allows us to set aside funds to cover your services. Submit your service agreement to